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Below are lists of  valuable “Self Service” downloads and links for helping you support your CRM system.

Some of these files may require Adobe Acrobat Reader. Download the latest version of Adobe Acrobat Reader

Also check out our “Tips and Tricks” pages for: GoldMine |  Microsoft CRM | Better Selling
Follow Robert Wenstrand’s CRM Blog at http://crmmusings.blogspot.com/

Manuals
Description Details
Microsoft Dynamics CRM 4.0 Manual

GoldMine 6.7 Release Notes (Technical Notes Only)

 pdf

pdf
GoldMine 6.5 Release Notes (Technical Notes Only) pdf
What’s New in GoldMine 6.5 pdf
What’s New in GoldMine 6.0 (Large File) pdf

Administrating GoldMine 6.0 Manual (applicable to GoldMine 6.5)

pdf

Installing GoldMine 6.0 Manual (applicable to GoldMine 6.5)

pdf

GoldMine 5.0 Reference Manual

pdf
GoldMine 5.5 Synchronizing GoldMine pdf
Installing GoldMine on a Network pdf
Using/Creating dBase Expressions pdf
Automated Processes for GoldMine 5.0 pdf
Creating and Modifying GoldMine 5.0 Reports zip

Tech Docs
Title

Details
374 – Using GoldMine Groups and Filters htm
385 – GoldMine ini Settings htm
328 – Change the Default Username, from Master to Your Name htm
331 – Merge Printing Using GoldMine Internet E-Mail Templates htm
527 – Working With Custom Fields in SQL htm

Free Utilities
Utility Title Description
GoldMine Office Link Wizard – driven utility to install/uninstall GMLink.dot to Word and install new Excel link. Latest link for GoldMine 5.x, 6.x, for Microsoft Office 97, 2000, 2002(XP) ans 2003. (aprox 2.2 meg)
GMps23 The following GMPS32.dll resolves key Pocket PC and Outlook synchronization issues in GoldMine 5.50.10424 and GoldMine Sales and Marketing. Installation instructions included in zip file.
Close_GM You need System Agent, which comes with the Microsoft Plus Pack, to run this utility. You can schedule this program to run at a specific time and it will shutdown GoldMine / GoldSync if it is running. PLEASE NOTE: This file is NOT supported by FrontRange Solutions.

Web Links
Site Title Description
FrontRange Support FAQ’s Technical support Frequently Asked Questions, directly on the FrontRange Solutions Website.
FrontRange BCM Recent Version This is a link to the most receint version information for GoldMine BCM and Corporate Edition
FrontRange Support site for BCM Technical support site for GoldMine Business Contact Manager
FrontRange – GoldMine Public Downloads Use this to get to the FrontRange websites GoldMine downloads page.
FrontRange Support site for Corporate Edition (SQL Version) Technical support site for GoldMine Sales and Marketing.  This is for clients with current support maintenance